Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox Plugin Process cannot open files in the "HTML text" format.

  • 4 valiny
  • 4 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i cor-el

more options

Trying to access html document through VPN and it doesnt load in Firefox 12. This is a user machine that I don't currently have access to, yet I'd like to start the troubleshooting. As I stated in the title, the error when trying to open the file in Firefox 12 is "Firefox Plugin Process cannot open files in the "HTML text" format." The file works fine in Safari 5.1.7. Any help is greatly appreciated.

Trying to access html document through VPN and it doesnt load in Firefox 12. This is a user machine that I don't currently have access to, yet I'd like to start the troubleshooting. As I stated in the title, the error when trying to open the file in Firefox 12 is "Firefox Plugin Process cannot open files in the "HTML text" format." The file works fine in Safari 5.1.7. Any help is greatly appreciated.

All Replies (4)

more options

Here is the error...

more options
more options

Thanks. I can't seem to replicate the issue on user's Firefox. The error console is only available since I opened it, so I can't see errors user produced. It seems to be working, yet I'll wait to hear back from user...

more options

You need to hard reload the page via Ctrl+F5 if you open the web console at a later time to reload the current page from the server.