Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

My "When I delete a message" folder setting breaks each time I update TB

  • 1 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i topshot

topshot
topshot
more options

Because I want to keep some "trash" around longer to get around Gmail's 30-day limit, I created a folder under my account and changed the "When I delete a message" setting to move it to that folder. Seems simple enough and it works exactly like I want.

However, BOTH times TB has updated since I made this change in Aug, it breaks this setting so that those messages I wished moved to that folder are apparently permanently deleted instead as I cannot locate them in any mailbox or on web-based Gmail.

To fix it, I have to select one of the other options and then re-select the move option. I'm not certain if I did it the first time, but this time I closed TB after selecting the other option and then re-selected move after starting TB again.

As a software developer, I consider this a bug rather than a "feature". It clearly should not be doing this.

Because I want to keep some "trash" around longer to get around Gmail's 30-day limit, I created a folder under my account and changed the "When I delete a message" setting to move it to that folder. Seems simple enough and it works exactly like I want. However, BOTH times TB has updated since I made this change in Aug, it breaks this setting so that those messages I wished moved to that folder are apparently permanently deleted instead as I cannot locate them in any mailbox or on web-based Gmail. To fix it, I have to select one of the other options and then re-select the move option. I'm not certain if I did it the first time, but this time I closed TB after selecting the other option and then re-selected move after starting TB again. As a software developer, I consider this a bug rather than a "feature". It clearly should not be doing this.

All Replies (1)

topshot
topshot Tompon'ny fanontaniana
more options

Apparently this has been a known bug for EIGHT YEARS! https://bugzilla.mozilla.org/show_bug.cgi?id=533140

Apparently just restarting the program will cause it to happen as well so it wasn't related to the update itself, just the restart of TB.

scud42's message of 2017-06-12 seems the simplest workaround since I always use either Delete or Shift-Delete to decide which type of delete action I want.