Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How can I hide Sync's "Unknown error" message?

  • 2 valiny
  • 2 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i gregknicholson

gregknicholson
gregknicholson
more options

Every so often Firefox shows a large blue bar that says “Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action.”

Sync will retry automatically anyway so I don't need to take action, so why does Firefox show this message? How can I get rid of the message?

(I don't care about preventing the *error*; I just don't want a huge blue bar every time Sync fails once.)

Every so often Firefox shows a large blue bar that says “Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action.” Sync will retry automatically anyway so I don't need to take action, so why does Firefox show this message? How can I get rid of the message? (I don't care about preventing the *error*; I just don't want a huge blue bar every time Sync fails once.)

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check the sync log via the about:sync-log page to see if that give a clue about what is happening?

gregknicholson
gregknicholson Tompon'ny fanontaniana
more options

cor-el said

Did you check the sync log via the about:sync-log page to see if that give a clue about what is happening?

I know what's happening: my network connection is flaky.

I'm not trying to resolve the *error* — I just want rid of the *message*.