My Roboform passwords did not transfer when I downloaded the 4.0.1 version of FF. I downloaded and paid for a new version of Roboform which should have shown up as a toolbar but didn't. Can't seem to solve this problem.
Windows XP on Dell Dimension 4600. Updated Firefox to 4.0.1 successfully but Roboform didn't transfer. Help told me I needed to update Roboform. I did and paid for a new version(7.?)which was $9.95. Roboform wants more details but I can't tell what they want. I'm baffled and frustrated since all my passwords are hidden somewhere. Wish I'd never upgraded FF.
All Replies (3)
See http://www.roboform.com/support/faq/roboform-v7
See also: https://support.mozilla.com/en-US/questions/821297#answer-182396
Modified by Xircal
Nothing is working and I can't find the Roboform toolbar. Your lack of direct support is really irritating- a live chat at least would be helpful.
This forum is run by volunteers; that is to say, users like yourself. We don't have any direct contact with Mozilla and they seldom come here.