Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to recover my saved bookmarks and history

  • 2 replies
  • 0 have this problem
  • 1 view
  • Paskiausią atsakymą parašė cor-el

more options

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help me with that i need my data back

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help me with that i need my data back

All Replies (2)

more options

In your backup folder, look in your firefox profile folder for the file in the screenshot. With Firefox closed, put that file in you current profile folder and report back.

more options

What Firefox version do you use and were you using previously as not all versions have their profile folder in the same location? From the Mozilla server or others like Flatpak or Snap or from your Linux distribution ?