Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't "Restore Default Search Engines" or add Google as a search engine

  • 3 replies
  • 1 has this problem
  • 13 views
  • Paskiausią atsakymą parašė cor-el

more options

Trying to add Google as a search engine option and set it as default. I can do neither. I can't "Restore Default Search Engines" because the box is grayed out, and I can't add Google as a search engine because it doesn't give me the little "+ add search engine" option for that like it does for, say, Stackoverflow.

How can I add vanilla Google search default?

Thanks!

Trying to add Google as a search engine option and set it as default. I can do neither. I can't "Restore Default Search Engines" because the box is grayed out, and I can't add Google as a search engine because it doesn't give me the little "+ add search engine" option for that like it does for, say, Stackoverflow. How can I add vanilla Google search default? Thanks!

Chosen solution

Firefox should come with Google as an enabled search engine.

Try to rename/remove search.json.mozlz4 in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (3)

more options

Chosen Solution

Firefox should come with Google as an enabled search engine.

Try to rename/remove search.json.mozlz4 in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Hi Tim, if that doesn't help, could you take a look at an internal page listing active policies. To open that, type or page about:policies in the address bar and press Enter/Return to load it. Normally if you don't have an IT department managing your Firefox, it will say "The Enterprise Policies service is inactive." Does yours indicate any active policies?

more options

What search engines do you see in "Options/Preferences -> Search" ?