Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox loads much slower than IE which makes it less desirable. Was faster to load than IE.

  • 1 eyano
  • 7 eza na bankokoso oyo
  • 8 views
  • Eyano yasuka ya TXGuy

more options

Now Firefox takes 45 seconds to load when clicked. IE much faster now. Have used Firefox for 12 yrs or more but find using IE more and would like to get faster loading back.

This happened

Every time Firefox opened

== In last 6 months

Now Firefox takes 45 seconds to load when clicked. IE much faster now. Have used Firefox for 12 yrs or more but find using IE more and would like to get faster loading back. == This happened == Every time Firefox opened == In last 6 months

All Replies (1)

more options

One or more of your installed Extensions could be causing that.

Safe Mode You may need to use Diagnose Firefox issues using Troubleshoot Mode (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes before starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.

See: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems Troubleshoot and diagnose Firefox problems

If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling one at a time until the problem reappears. You MUST close and restart Firefox after EACH change via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.


Other Issues: to correct security/stability issues

Update Java: your ver. 1.4.2_06 (very old version); current ver. 1.6.0.20 (important security update 04-15-2010) (Windows users: Do the manual update; very easy.) See: Updating Java Do the update with Firefox closed.

Update Shockwave for Director: your ver. 10.1; current ver. 11.5 NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player. SAVE the installer to your hard drive (Desktop is a good place so you can find it). When the download is complete, exit Firefox (File > Exit), locate and double-click in the installer you just downloaded, let the install complete. IMPORTANT: I have found it wise to always restart your system after doing anything with Adobe products. See: Installing Shockwave