Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am locked out of Amazon because I do not know my passkey for firefox/mozilla. I didn't know I had one and I don't know where to find it. Can you help me?

more options

I am locked out of Amazon because I don't know my "passkey" to Amazon. I didn't know I had a passkey and I don't know where to find Amazon says it is under firefox.exe. Can you help me?

I am locked out of Amazon because I don't know my "passkey" to Amazon. I didn't know I had a passkey and I don't know where to find Amazon says it is under firefox.exe. Can you help me?

All Replies (1)

more options

A passkey is an alternative to a traditional username/password pair. If you don't remember setting up a passkey for Amazon, then you should still be able to sign in using your username and password. (If Firefox shows an option to use a passkey, please ignore it.)

Helpful?

Tuna motuna

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.