Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Error Browsing on Websites

christian-bunge
christian-bunge
more options

Dear Sir or Madam, we have had a major problem with Firefox since today! Our specially programmed software, which displays HTML 4/5 with onClick and forms and submit, has stopped working since today! We can no longer work properly!

Example: We click on a button with onClick, an input form is created, e.g. for a construction site with Jquery query and submit button (OK up to this point) and then another input field opens, e.g. for entering hours, and we enter a number/value. - From this point onwards, you can no longer press Enter on the keyboard and there is no (Submit) button in the form to click on.

So from the second form controlled via IFrames onwards, clicking is no longer possible!!!

It is affecting more and more users who use Firefox! Please check urgently.

Dear Sir or Madam, we have had a major problem with Firefox since today! Our specially programmed software, which displays HTML 4/5 with onClick and forms and submit, has stopped working since today! We can no longer work properly! Example: We click on a button with onClick, an input form is created, e.g. for a construction site with Jquery query and submit button (OK up to this point) and then another input field opens, e.g. for entering hours, and we enter a number/value. - From this point onwards, you can no longer press Enter on the keyboard and there is no (Submit) button in the form to click on. So from the second form controlled via IFrames onwards, clicking is no longer possible!!! It is affecting more and more users who use Firefox! Please check urgently.

All Replies (2)

christian-bunge
christian-bunge Nkolo motuna
more options

Deutsch: Sehr geehrte Damen und Herren,

zu diesem gemeldeten Problem kommt hinzu in der Acronis Cyber Security Cloud das ich nach dem Klicken auf einen Sicherheitsplan ein weiteres Fenster aufmacht Frame oder Iframe und hier auch kein Anklicken auf Formularfelder möglich ist. Fehler besteht seit Update Version 132.0.1 sowie in der Beta Version 133.0b7 - Bitte dringend überprüfen.

Das erste Formular funktioniert, wenn aber eine Folgeseite aufmacht wieder mit einem Eingabeformular ist kein Absenden mehr mit anklicken und mit Enter Taste möglich.

Ich gehe davon aus das auch Online Shops davon betroffen sind.

Wir müssen bis zur Problembehebung auf andere Webbrowser einsetzten da die Bedienung einfach nicht mehr möglich ist.

English: Dear Sir or Madam,

In addition to this reported problem, in the Acronis Cyber ​​Security Cloud, after clicking on a security plan, another window opens (frame or iframe) and here it is not possible to click on form fields. The error exists in version 132.0.1 and in the beta version 133.0b7 - please check urgently.

The first form works, but when a subsequent page opens with an input form, it is no longer possible to submit it by clicking and pressing the Enter key.

I assume that online shops are also affected.

We have to use other web browsers until the problem is resolved because it is simply no longer possible to use it.

Helpful?

markwarner22
markwarner22
more options

If this is a bug in Firefox you need to do the proper reporting to the following link.

https://support.mozilla.org/en-US/kb/file-bug-report-or-feature-request-mozilla

Helpful?

Tuna motuna

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.