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Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

password rest didnt work locked out ofaccount

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 7 views
  • Eyano yasuka ya Paul

cobb5472
cobb5472
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hello i need some help i have a friend that setup a Firefox account so he can save his passwords and stuff for some reason it will not let him sign in he has tried to reset his password but even the new one isnt working how can he get back into his account

hello i need some help i have a friend that setup a Firefox account so he can save his passwords and stuff for some reason it will not let him sign in he has tried to reset his password but even the new one isnt working how can he get back into his account

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

I recommend that you point your friend to the "forgotten password" process. This article should help:

https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information