Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

sync upgrade - find synced devices to unlink

more options

I would like to complete the sync upgrade, but I am unsure how many devices I currently have set up to sync. I have numerous desktop, tablet, and android devices that I use from time to time. Is there a way to unlink devices from a single location (or to determine what devices are actively syncing)?

I would like to complete the sync upgrade, but I am unsure how many devices I currently have set up to sync. I have numerous desktop, tablet, and android devices that I use from time to time. Is there a way to unlink devices from a single location (or to determine what devices are actively syncing)?

All Replies (4)

more options

Hey please read the following article may this can resolve your problem better https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync

thank you

more options

I have already reviewed that article. My question is: how do I know if ALL my devices have been unlinked from the old sync?

more options

I have a similar problem. Mozilla suggests: Step 1: Unlink all of your devices from the old Sync

What if I do not have access to a device to unlink it from the old Sync?

more options

The upgrade is only needed when you're going from a Firefox 28 (or older version) of Firefox to a Firefox 29 or later version of Firefox.


dzellmer,

If you are using Firefox for Android, are you even using the old Sync. AFAIK, Firefox for Android was only a Firefox 29-plus version, using the new Sync. There is no "one location" to look and see if devices are Unlinked (called Disconnect, currently), You need to "Disconnect" in Options > Sync on each device individually. Best done on all devices before you upgrade Sync on the first device.

timn, If you don't have access to a device you can't unlink it from the old Sync, nor can you Connect it to the new Sync. So it isn't an issue.