My Javascript isn't working
I'm trying to upload a gallery into Pixieset and it won't let me - I believe this is a JavaScript issue, because Facebook is also telling me that my JavaScript isn't working. I've been to the add-ons page in the Firefox Tool menu, there are no options there for me to fix it. It also says that Adobe Acrobat needs to be updated, but then I go to update it and I'm told that it's blocked and then a whole run-around happens... how do I fix this? I updated to the latest version {Firefox 25.0.1} which says that Javascript is supposed to run automatically, but it didn't fix the problem.
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In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
- Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.
Now, a new tab containing your troubleshooting information should open.
- At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
- Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.
Thanks in advance for your help!
I have this problem as well,
Application Basics ------------------ Name: Firefox Version: 26.0 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:26.0) Gecko/20100101 Firefox/26.0 Extensions ---------- Name: Adblock Plus Version: 2.4.1 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: Bluhell Firewall Version: 2.0 Enabled: true ID: {6BB5760D-F97E-421B-AF5B-8457A90C3CED} Name: NoScript Version: 2.6.8.13 Enabled: true ID: {73a6fe31-595d-460b-a920-fcc0f8843232} Name: Tumblr Savior Version: 0.4.10 Enabled: true ID: jid1-W5guVoyeUR0uBg@jetpack Name: Skype Click to Call Version: 6.13.0.13771 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 4 browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310 browser.startup.homepage: https://www.facebook.com/ browser.startup.homepage_override.buildID: 20131205075310 browser.startup.homepage_override.mstone: 26.0 dom.mozApps.used: true extensions.lastAppVersion: 26.0 font.internaluseonly.changed: true network.cookie.prefsMigrated: true places.database.lastMaintenance: 1391857913 places.history.expiration.transient_current_max_pages: 80230 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1389991997 user.js Preferences ------------------- Your profile folder contains a user.js file, which includes preferences that were not created by Firefox. Graphics -------- Adapter Description: ATI Mobility Radeon HD 5650 Adapter Drivers: atiumdag atidxx32 atidxx32 atiumdva Adapter RAM: 1024 Device ID: 0x68c1 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer. DirectWrite Enabled: false (6.1.7600.16972) Driver Date: 11-11-2009 Driver Version: 8.672.3.0 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 9 Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (ATI Mobility Radeon HD 5650 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: none AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.2 Version in use: 4.10.2 NSS Expected minimum version: 3.15.3.1 Basic ECC Version in use: 3.15.3.1 Basic ECC NSSSMIME Expected minimum version: 3.15.3.1 Basic ECC Version in use: 3.15.3.1 Basic ECC NSSSSL Expected minimum version: 3.15.3.1 Basic ECC Version in use: 3.15.3.1 Basic ECC NSSUTIL Expected minimum version: 3.15.3.1 Version in use: 3.15.3.1
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If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content on those pages.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.