Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I cannot set up an account for sync.

  • 1 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: Nellus

more options

I am attempting to sync my computer and my tablet and for this I have been told I need to have an account with firefox. Every time I attempt to build an account as soon as I put one letter in the 'email address details' box it throws up an error.

I presume this is a fault at your end. Can you tell me when it will be cleared or if there is any other way of syncing accounts.

I am attempting to sync my computer and my tablet and for this I have been told I need to have an account with firefox. Every time I attempt to build an account as soon as I put one letter in the 'email address details' box it throws up an error. I presume this is a fault at your end. Can you tell me when it will be cleared or if there is any other way of syncing accounts.

모든 댓글 (1)

more options

Hello pipathome,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.