We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

I can't comment on Blogger blogs.

  • 2 답장
  • 12 이 문제를 만남
  • 6 보기
  • 최종 답변자: cor-el

jennifergm
jennifergm
more options

When I try to comment on Blogger blogs, Firefox won't allow me to go to the next page or pop-up window to open or verify my ID. I even have allowed pop-ups and it still won't work. When I hit enter to process my comment, Firefox flashes some quick message above that I can't read and then my comment completely disappears, back to the original page.

Firefox also won't keep me logged in to Google, which is part of the problem.

I've tried all different settings, and my only success is to open IE and comment through that application.

When I try to comment on Blogger blogs, Firefox won't allow me to go to the next page or pop-up window to open or verify my ID. I even have allowed pop-ups and it still won't work. When I hit enter to process my comment, Firefox flashes some quick message above that I can't read and then my comment completely disappears, back to the original page. Firefox also won't keep me logged in to Google, which is part of the problem. I've tried all different settings, and my only success is to open IE and comment through that application.

모든 댓글 (2)

user633449
user633449
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.