Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

When I scroll up/down, the web page glitches and appears to jerk sideways?

  • 1 답장
  • 2 이 문제를 만남
  • 6 보기
  • 최종 답변자: Vivek

more options

This just started happening today. When I scroll up or down using my mousepad, the web page seems to "jerk" to the left, only to return to normal when I stop scrolling. I also notice that the on-page scroll bar (to the right) appears to double, as if there were two scroll bars overlapping each other.

I am using the latest version of Mozilla Firefox, on an Acer Aspire laptop. Another computer in my house, which is also an Acer laptop with Firefox, behaves this way as well. Is this a glitch all users are experiencing?

This just started happening today. When I scroll up or down using my mousepad, the web page seems to "jerk" to the left, only to return to normal when I stop scrolling. I also notice that the on-page scroll bar (to the right) appears to double, as if there were two scroll bars overlapping each other. I am using the latest version of Mozilla Firefox, on an Acer Aspire laptop. Another computer in my house, which is also an Acer laptop with Firefox, behaves this way as well. Is this a glitch all users are experiencing?

모든 댓글 (1)

more options

Hi,

Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.

Options