Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Since the FF8 update, all bookmarks were lost and none of the recommended methods for restoring lost bookmarks work; I always get "Unable to process to backup file" even though the backup .json files still exist

  • 1 답장
  • 1 이 문제를 만남
  • 8 보기
  • 최종 답변자: cor-el

more options

Since a FF8 update, all bookmarks were lost and none of the recommended restore methods work, even though I have been able to find the backup ".json" files; I continually get "Unable to process the backup file" for all methods of importing or restoring the bookmarks from the .json files. As others note, I can also no longer add any new bookmarks to my now empty bookmarks tab. My profile has not changed, so that's not the problem. This is really a pain.

Since a FF8 update, all bookmarks were lost and none of the recommended restore methods work, even though I have been able to find the backup ".json" files; I continually get "Unable to process the backup file" for all methods of importing or restoring the bookmarks from the .json files. As others note, I can also no longer add any new bookmarks to my now empty bookmarks tab. My profile has not changed, so that's not the problem. This is really a pain.

모든 댓글 (1)

more options

Did you try to delete the file places.sqlite to make Firefox rebuild the places.sqlite database file from a JSON backup?

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.