Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can receive but not send email to Hotmail account through Thunderbird 102.15.1

  • 3 답장
  • 2 이 문제를 만남
  • 최종 답변자: adriharp

more options

I have Thunderbird 102.15.1. I can receive emails from my Hotmail account (set up as POP3), and up until 22/09/2024 I could also send emails through Hotmail.

At some point after 22/09/2024 I am no longer able to send emails through Hotmail.

I have the following setting for the outgoing server (SMTP) (which worked fine until 22/09/2024):

Description: hotmail server name: smtp.office365.com Port: 587 Connection security: STARTTLS Authentication method: Normal password

When I try to send an email I get the following message:

 "Enter your password for [email protected] on smtp.office365.com:"

with the password dialog box underneath.

If I change the authentication method to OAUTH2 for the outgoing SMTP server, I very briefly see the "enter credentials" screen flash up, then the Sending message box appears and Thunderbird hangs until I hit the Cancel button. If I leave it to run, I get this message:

 "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again."

If I try to generate a new app password in my Microsoft account and enter this with the outgoing SMTP server authentication set to Normal Password, I get this message:

 "Login to server smtp.office365.com with username [email protected] failed."

I use OAUTH2 authentication for the incoming Hotmail server (SSL/TLS on outlook.office365.com). This works fine.

My questions are: - does anyone know why this change happened in the last few weeks ? - how can I change my settings in Thunderbird (and/or Microsoft Hotmail a/c) to send emails via my Hotmail account ? - do I need to upgrade Thunderbird to send emails via my Hotmail account ?

I am running Windows 7 on this laptop so I think my options to upgrade are limited to 115.10.01.

Thanks for your help.

I have Thunderbird 102.15.1. I can receive emails from my Hotmail account (set up as POP3), and up until 22/09/2024 I could also send emails through Hotmail. At some point after 22/09/2024 I am no longer able to send emails through Hotmail. I have the following setting for the outgoing server (SMTP) (which worked fine until 22/09/2024): Description: hotmail server name: smtp.office365.com Port: 587 Connection security: STARTTLS Authentication method: Normal password When I try to send an email I get the following message: "Enter your password for [email protected] on smtp.office365.com:" with the password dialog box underneath. If I change the authentication method to OAUTH2 for the outgoing SMTP server, I very briefly see the "enter credentials" screen flash up, then the Sending message box appears and Thunderbird hangs until I hit the Cancel button. If I leave it to run, I get this message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again." If I try to generate a new app password in my Microsoft account and enter this with the outgoing SMTP server authentication set to Normal Password, I get this message: "Login to server smtp.office365.com with username [email protected] failed." I use OAUTH2 authentication for the incoming Hotmail server (SSL/TLS on outlook.office365.com). This works fine. My questions are: - does anyone know why this change happened in the last few weeks ? - how can I change my settings in Thunderbird (and/or Microsoft Hotmail a/c) to send emails via my Hotmail account ? - do I need to upgrade Thunderbird to send emails via my Hotmail account ? I am running Windows 7 on this laptop so I think my options to upgrade are limited to 115.10.01. Thanks for your help.

선택된 해결법

adriharp said

I am running Windows 7 on this laptop so I think my options to upgrade are limited to 115.10.01

Tb 115.15.0esr released on September 5 was the last to still support the eol Windows 7, 8, 8.1 and macOS 10.12-10.14.

For Firefox the last version that will support is Fx 115.21.0esr in March 2025 unless it gets extended again.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (3)

more options

- ver 102 should work, but newer versions are recommended - MS decided to change requirements - sometimes, setting to Oauth2 requires a restart or reclicking the Edit button on SMTP pane.

도움이 되셨습니까?

more options

선택된 해결법

adriharp said

I am running Windows 7 on this laptop so I think my options to upgrade are limited to 115.10.01

Tb 115.15.0esr released on September 5 was the last to still support the eol Windows 7, 8, 8.1 and macOS 10.12-10.14.

For Firefox the last version that will support is Fx 115.21.0esr in March 2025 unless it gets extended again.

도움이 되셨습니까?

more options

Thanks everyone for your help.

I upgraded Thunderbird from 102.15.1 to 115.10.1, and I am now able to send emails via my Hotmail account with authentication set to Oauth2.

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.