Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

NVDA error crashes Mac OSX 10.6.8. Hardware test says MBP is OK

  • 1 답장
  • 2 이 문제를 만남
  • 14 보기
  • 최종 답변자: guigs

VerizonSucks
VerizonSucks
more options

Computer locks up about once a day, always when moving my cursor around on a FireFox page. Need to shut down with power key. The hardware test on the Applications disk says my machine is OK.

3/30/15 12:28:47 AM kernel NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 3/30/15 12:29:07 AM kernel NVDA(OpenGL): Channel timeout! 3/30/15 12:29:07 AM kernel 0000006e 3/30/15 12:29:07 AM kernel 00200000 00008597 00000474 00000040 3/30/15 12:29:07 AM kernel 0000047e 00001b0c 1000f010 00000010 3/30/15 12:29:07 AM kernel 00000000 00000000 01000011 3/30/15 12:29:07 AM kernel 00000040 00000000 3/30/15 12:29:07 AM kernel NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 3/30/15 12:29:07 AM kernel 0000006e 3/30/15 12:29:07 AM kernel 00200000 00008597 00000474 00000010 3/30/15 12:29:07 AM kernel 0000047e 00001408 00000001 0000000c 3/30/15 12:29:07 AM kernel 00000000 00000000 00000403 3/30/15 12:29:07 AM kernel 00000010 00000000 3/30/15 12:29:07 AM kernel NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 3/30/15 12:29:11 AM kernel 0000006e 3/30/15 12:29:11 AM kernel 00200000 00008597 00000474 00000040 3/30/15 12:29:11 AM kernel 0000047e 00001408 00000001 0000000c

Computer locks up about once a day, always when moving my cursor around on a FireFox page. Need to shut down with power key. The hardware test on the Applications disk says my machine is OK. 3/30/15 12:28:47 AM kernel NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 3/30/15 12:29:07 AM kernel NVDA(OpenGL): Channel timeout! 3/30/15 12:29:07 AM kernel 0000006e 3/30/15 12:29:07 AM kernel 00200000 00008597 00000474 00000040 3/30/15 12:29:07 AM kernel 0000047e 00001b0c 1000f010 00000010 3/30/15 12:29:07 AM kernel 00000000 00000000 01000011 3/30/15 12:29:07 AM kernel 00000040 00000000 3/30/15 12:29:07 AM kernel NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 3/30/15 12:29:07 AM kernel 0000006e 3/30/15 12:29:07 AM kernel 00200000 00008597 00000474 00000010 3/30/15 12:29:07 AM kernel 0000047e 00001408 00000001 0000000c 3/30/15 12:29:07 AM kernel 00000000 00000000 00000403 3/30/15 12:29:07 AM kernel 00000010 00000000 3/30/15 12:29:07 AM kernel NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 3/30/15 12:29:11 AM kernel 0000006e 3/30/15 12:29:11 AM kernel 00200000 00008597 00000474 00000040 3/30/15 12:29:11 AM kernel 0000047e 00001408 00000001 0000000c

모든 댓글 (1)

guigs
guigs
more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.