Showing questions tagged: Show all questions

Sync - my bookmarked pages disappeared

Soo my computer was erased for 100% and i am trying to restore everthing i have on Firefox, i tried to login to check my save and important save web pages and i got nothi… (read more)

Soo my computer was erased for 100% and i am trying to restore everthing i have on Firefox, i tried to login to check my save and important save web pages and i got nothing i dont understand why, please i have very important work save there.

Asked by Ricardo Lucas 7 hours ago

Using Private Browsing to reach Social Security website

I use Mozzila Firefox private browsing to connect to my bank account and the Social Security website. Social Security changed their website during the last year to use t… (read more)

I use Mozzila Firefox private browsing to connect to my bank account and the Social Security website. Social Security changed their website during the last year to use three outside vendors to check/confirm logon credentials. I use the ID.Me one mostly. So I go to the Social Security website and push the Login button. The website then displays the the three vendors and pick ID.Me. Once you've made your selection, you go to a notification page that says, you are leaving the Social Security page, "go back" or "yes". When I pick "yes", the computer always locks up. I have never had this clear up. The only way to proceed is to long press the On/Off button to do a hard reset.

I have an older Acer computer, Aspire 7, and it is running Windows 11. I can reach the Social Security if I use the Duck, Duck, Go web browser.

Have you seen this problem before or has it been previously reported? Is there a fix available?

Rob S99

Asked by Rob S99 2 hours ago

Unable to send Web Forms

Hello, I'm having an issue where I am unable to submit web forms when using Firefox ? I click the send or submit button but nothing happens, is this possibly a cap… (read more)

Hello,

I'm having an issue where I am unable to submit web forms when using Firefox ? I click the send or submit button but nothing happens, is this possibly a captcha issue ?

Regards, Dave Marks

Asked by dave.marks 2 days ago

All of a sudden cfirefox will not let me open my USAA acount. Ithas worked for years and now it doesnt.

For years I had no trouble opening attachments from USAA. All my insurance accounts are there. Now I can't. This is very frustrating. I'm 80 and a techno dinosaur … (read more)

For years I had no trouble opening attachments from USAA. All my insurance accounts are there. Now I can't. This is very frustrating. I'm 80 and a techno dinosaur

Asked by janegrannis 2 days ago

Data loss

Hello support service I bought another computer, I logged into my account and I lost all the data, usernames and passwords that I had stored in my account. What should I … (read more)

Hello support service I bought another computer, I logged into my account and I lost all the data, usernames and passwords that I had stored in my account. What should I do now? Can you restore them for me please? Please, I had everything stored in my account, I never thought that the information in this program would be lost. And now everything is being destroyed, please restore it for me. My firefox acount name is : [email protected] Thank you.

Asked by alivolfish 2 days ago

Last reply by alivolfish 2 days ago

HI, have an issue with our mail provider via FireFox then over to Thunderbird

Working with two monitors, the In-box on Thunderbird + the mail provider Webmail Alaska-communications on the second monitor The incoming mail on Firefox ought to show u… (read more)

Working with two monitors, the In-box on Thunderbird + the mail provider Webmail Alaska-communications on the second monitor The incoming mail on Firefox ought to show up as well on Thunderbird Inbox, usually that works, not anymore, for some reason - what I did to create this issue I do not know Thanks

Asked by Willie Suter 4 days ago

Overnight i cant access my quickbooks online account.

I have been using Firefox for years..and Quickbooks on line(intuit). Overnight I can no longer access my account. I can log in but but now Firefox is stuck in the loadi… (read more)

I have been using Firefox for years..and Quickbooks on line(intuit). Overnight I can no longer access my account. I can log in but but now Firefox is stuck in the loading screen. I do have access on Chrome. Any ideas? (the green dots are the loading animation..they just keep spinning.) mm

Asked by michelle_mahler1 5 days ago

Uninstalled/Reinstalled Firefox with Sync on - Did not save settings or pinned tabs

Last night, I uninstalled Firefox and reinstalled it again this morning. I have sync on with my account, but my pinned tabs are COMPLETELY missing all together and a few … (read more)

Last night, I uninstalled Firefox and reinstalled it again this morning. I have sync on with my account, but my pinned tabs are COMPLETELY missing all together and a few settings I had were undone for some reason. I feel absolutely sick right now because I thought everything was supposed to come back once I signed into my account, but it didn't. Syncing pinned tabs was not a listed option in Sync, so I assumed it was just an automatic thing it would do either way. Absolutely any help at all on any level would be so deeply appreciated. I just want my stuff back. Thank you so much in advance.

Asked by Raven-chan 1 week ago

homepage shortcuts always changing including number of rows showing

Hi all -- I have to admit that I am pretty frustrated after Firefox instituted the change to how shortcuts on the homepage operate a year or two ago. They used to be so r… (read more)

Hi all -- I have to admit that I am pretty frustrated after Firefox instituted the change to how shortcuts on the homepage operate a year or two ago. They used to be so reliable. Now frequently accessed websites are often missing or there's one row instead of two (despite being set to two obviously).

This is such a basic and important feature. It would be nice if things returned to working flawlessly.

Asked by jasonsz 1 week ago

Last reply by jasonsz 4 days ago

Settings popup window opens then instantly closes on youtube livestreams.

If I click the cog wheel on a Youtube livestream video in order to change the quality the settings window appears for a second then disappears. It will not stay where it … (read more)

If I click the cog wheel on a Youtube livestream video in order to change the quality the settings window appears for a second then disappears. It will not stay where it is. It only happens on live streams. Windows 10 Firefox 133.0.3

Asked by Xeys 1 week ago