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Thurderbird updated, but now my email will not load from my service providers

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by Matt

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I have over 71 emails in my service provider account, they will not load to my Thunderbird Mozilla account. Before today's update, it loaded upon entering the account.

I have over 71 emails in my service provider account, they will not load to my Thunderbird Mozilla account. Before today's update, it loaded upon entering the account.

All Replies (3)

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Check your firewall and see if Thunderbird got blocked due to the update. This has happened for other users.

Do you get any error messages?

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Mozilla is connecting to Comcast.net ,but does not load the emails. I've check the mail ans server settings in the Mozilla tools section.

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Have you disabled email scanning in your anti virus program and as it is comcast and they give you nortons go into nortons and make sure it explicitly allows all Thunderbird access to the internet a setting of Automatic is not adequate.