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cannot access my e-mail with add ons disabled. but,was able to access it without disavbling the aadd ons, but cannot access outlook at all otherwise.

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  • Last reply by cor-el

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outlook will not open from browser,. also will not open in chrome. I disabled the add ons still not right, but it opens ok on MSN premium?? what next .? I installed the troubleshooter now what? using firefox 26.0 on win 8.

outlook will not open from browser,. also will not open in chrome. I disabled the add ons still not right, but it opens ok on MSN premium?? what next .? I installed the troubleshooter now what? using firefox 26.0 on win 8.

Chosen solution

When you bookmark specific pages then it is always possible that such direct links get broken if the website makes changes to their code. This can even easier happen if there is GET data or POST involved. It is usually better to only bookmark simple links and not links that were reached by clicking a form or that link to specific servers in case load balancing is used.

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Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If you have extension that mange or otherwise effect cookies then try to disable them.

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your answer did not fix it but, you did prompt me to take another look, so i deleted the link fore my outlook from my tool bar and reloaded it, that fixed it, but why would the outlook e-mail links on firefox AND chrome stop simultaneously??

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Chosen Solution

When you bookmark specific pages then it is always possible that such direct links get broken if the website makes changes to their code. This can even easier happen if there is GET data or POST involved. It is usually better to only bookmark simple links and not links that were reached by clicking a form or that link to specific servers in case load balancing is used.