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f secure problem

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by Paul

theo.tromp
theo.tromp
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For Protection I use Ziggo safe online=F-Secure is geblokkeerd voor uw bescherming. For years no problems but today I got the message that Mozilla is blocked. It says:

This add-on violates Mozilla’s add-policy

This add-on violates Mozilla's add-on policies by executing remote code and insufficient user data handling and protections.

I have tried to start up the protection again but that does not work

What can I do?

For Protection I use Ziggo safe online=F-Secure is geblokkeerd voor uw bescherming. For years no problems but today I got the message that Mozilla is blocked. It says: This add-on violates Mozilla’s add-policy This add-on violates Mozilla's add-on policies by executing remote code and insufficient user data handling and protections. I have tried to start up the protection again but that does not work What can I do?

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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I am not familiar with the F-Secure add-on issue. I suspect that if you contact F-Secure support they will tell you they are working with Mozilla on it, but I think it is worth opening a ticket so they can notify you about fixes or updates to their add-on sooner than anyone on this support forum would hear about it.

Paul
Paul
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Hi

Thank you for your question. You can read more information about this issue at: https://addons.mozilla.org/en-US/firefox/blocked-addon/[email protected]/

theo.tromp
theo.tromp Question owner
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I followed the instruction of jscher 2000. It seems to be a problem of many users of f secure and mozilla/firefox. I hope f secure and mozilla will both look to it and solve the problem.

Paul
Paul
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Thank you for your feedback.