In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Some of your crash reports weren’t sent to the Mozilla Servers.

bp-03b7fd8a-5bb0-488a-bb66-3fd762160607 6/7/2016 9:15 AM bp-1b35030c-eb64-47a0-972b-e63bc2160606 6/6/2016 5:03 PM bp-9d4ef2c0-2245-4018-8213-0882f2160606 6/6/2016 12:53 PM bp-32df2345-a434-4831-979a-4e6ff2160606 6/6/2016 8:53 AM bp-3c6a72cc-9b22-4283-9630-a1cd52160605 6/5/2016 8:50 AM bp-02456f51-51bf-471e-a041-e6ac02160604 6/4/2016 2:00 PM bp-deb5d8b8-0523-467e-b083-1f0102160602 6/2/2016 12:02 PM bp-76a716ac-e924-478f-9bfb-432292160607 5/18/2016 4:03 AM bp-842ee48f-befd-4111-947b-1e6332160607 5/12/2016 4:34 PM bp-8835895f-3eec-430c-b902-442982160509 5/9/2016 6:26 PM

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Attention Sumo's there are 40 related bug reports

Note: only one report lists RoboForm.dll = RoboForm password manager

Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

You can try to disable hardware acceleration in Firefox.

• Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

• https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration