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Firefox 3.6.3 hangs after some use. Links w/in home pg. work but dropdown menus don't. must use Cntrl/Alt/Del to get out of pg.

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  • Last reply by cor-el

AnonymousUser
AnonymousUser
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Firefox 3.6.3 hangs up after some use. Can't find any specific site or action that causes this. Links w/in page and menu's such as most visited, latest headlines, and links like utube, google continue to work. Drop down menus (i.e. File, Edit, Tools, Help)/ will not open and I must use Alt+Cntrl+Del to get out of the page.

This happened

Every time Firefox opened

== 1 month

Firefox 3.6.3 hangs up after some use. Can't find any specific site or action that causes this. Links w/in page and menu's such as most visited, latest headlines, and links like utube, google continue to work. Drop down menus (i.e. File, Edit, Tools, Help)/ will not open and I must use Alt+Cntrl+Del to get out of the page. == This happened == Every time Firefox opened == 1 month

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cor-el
cor-el
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")