Thunderbird email won't close
My brother sent an email with 5 family photos attached. I opened it, looked at the photos. Then it wouldn't let me close the email. It wouldn't let me close Thunderbird. I had to use Task Manager on my PC to close it down. I tried uninstalling and reinstalling. Same problem as before - it opens the email from bro and won't close it. What to do?
Chosen solution
Hillfamillybooks
Try to use The safe mode options for Thunderbird.
https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Use this option even if this PC is frozen.
Try to find out what went wrong or whether the options you want to use or whether they disappear in safe mode or cause problems again outside safe mode.
Then make sure these are removed or refreshed and reinstalled.
Such as disabling some Security software and/or firewalls or other programs that can be considered an obstacle.
Read this down below if you think that your app is still freezing.
Try this to if it s possible to
Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird
If this app not respond read some of this form. http://kb.mozillazine.org/Application_not_responding
How often does this occurrence happen?
Can I ask?
http://kb.mozillazine.org/Standard_diagnostic_-_Thunderbird
Greetings
All Replies (3)
Hilfamilybooks
Try to
Close down computer - wait - then restart computer. Start Thunderbird in Safe Mode by holding down the 'Shift' key while starting the application.
http://kb.mozillazine.org/Safe_mode
Greetings
Modified by день сумо
Chosen Solution
Hillfamillybooks
Try to use The safe mode options for Thunderbird.
https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Use this option even if this PC is frozen.
Try to find out what went wrong or whether the options you want to use or whether they disappear in safe mode or cause problems again outside safe mode.
Then make sure these are removed or refreshed and reinstalled.
Such as disabling some Security software and/or firewalls or other programs that can be considered an obstacle.
Read this down below if you think that your app is still freezing.
Try this to if it s possible to
Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird
If this app not respond read some of this form. http://kb.mozillazine.org/Application_not_responding
How often does this occurrence happen?
Can I ask?
http://kb.mozillazine.org/Standard_diagnostic_-_Thunderbird
Greetings
Modified by день сумо
What did you find was causing the problem?