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Unable to change the selection from "2" to any other count

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Shadow110

BharathAnanth123
BharathAnanth123
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This issue is being faced in one of the online booking portal "BOOKMYSHOW". Whenever I try to book tickets it always gives me the count or selection as "2" only but that cannot be changed to anyother count and is stuck at 2 itself.

I tried this in internet explorer it worked and on the mobile as well but somehow unable to do it on Firefox.

https://in.bookmyshow.com/hyderabad - is the website address

Enclosed is the image for your reference.

This issue is being faced in one of the online booking portal "BOOKMYSHOW". Whenever I try to book tickets it always gives me the count or selection as "2" only but that cannot be changed to anyother count and is stuck at 2 itself. I tried this in internet explorer it worked and on the mobile as well but somehow unable to do it on Firefox. https://in.bookmyshow.com/hyderabad - is the website address Enclosed is the image for your reference.
Attached screenshots

All Replies (1)

Shadow110
Shadow110
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Hi, please try in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.