Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thurnderbird freezes and says (Not responsive in top of window) which it's trying to download messages

  • 1 reply
  • 2 have this problem
  • 9 views
  • Last reply by Wayne Mery

JaniceStreet
JaniceStreet
more options

I think it used to happen when it was dealing with junk mail only and now I think it happens and freezes for 6 to 10 seconds every time it gets mail. And now finding it is slow to send even simple emails with not attachments. (5 sec. or more). I have lived with this for a long time and now need to deal with this annoying freeze.

Anyone having this problem?

Thanks Janice

I think it used to happen when it was dealing with junk mail only and now I think it happens and freezes for 6 to 10 seconds every time it gets mail. And now finding it is slow to send even simple emails with not attachments. (5 sec. or more). I have lived with this for a long time and now need to deal with this annoying freeze. Anyone having this problem? Thanks Janice

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Start *Windows'* safe mode with networking enabled - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?