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Why is your website forcing me to change my gmail account password when I can access it everywhere else, ESPECIALLY on gmail???????

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  • ბოლოს გამოეხმაურა jscher2000 - Support Volunteer

Well this is VERY interesting. I just placed a question about Firefox blocking me from opening my gmail when it's always allowed me in the past. I had to use another browser to get into my gmail to reply to your acknowledgement of my query, but then, once I went forward through that I came to a notice from you telling me that I have to change my gmail password. That's VERY interesting because I am still getting into my gmail on every other browser so there is nothing wrong with my password. I would love to know what's going one, right after you give me a solution to my first question.... which was........Why can't I open my gmail account through Firefox (my soon 'not so preferred' browser)?

Well this is VERY interesting. I just placed a question about Firefox blocking me from opening my gmail when it's always allowed me in the past. I had to use another browser to get into my gmail to reply to your acknowledgement of my query, but then, once I went forward through that I came to a notice from you telling me that I have to change my gmail password. That's VERY interesting because I am still getting into my gmail on every other browser so there is nothing wrong with my password. I would love to know what's going one, right after you give me a solution to my first question.... which was........Why can't I open my gmail account through Firefox (my soon 'not so preferred' browser)?

ყველა პასუხი (4)

Thrilledtopieceswithnothing said

Well this is VERY interesting. I just placed a question about Firefox blocking me from opening my gmail when it's always allowed me in the past. I had to use another browser to get into my gmail to reply to your acknowledgement of my query, but then, once I went forward through that I came to a notice from you telling me that I have to change my gmail password. I find that intriguing and baffling because I am still getting into my gmail on every other browser so there is nothing wrong with my password. I would love to know what's going on here, ....right after you give me a solution to my first question.... which was........Why can't I open my gmail account through Firefox (my soon to be 'not so preferred' browser)?

If your question is being removed, It is obviously because it was a duplicate, it also forces me to post duplicate answers.

Greetings. I am not certain if that is the case, but from what It seems like, it could be. With the latest windows and Firefox updates, some clashes have been happening. It appears that the majority of users haven't been able to access it. I would recommend using CCleaner to clean up any registries and cached files for Firefox and do a reinstall and see if that helps with the issue.

Can you attach a screenshot?

cor-el said

Can you attach a screenshot?

The image is here: https://support.cdn.mozilla.net/media/uploads/images/2017-07-20-18-30-40-a00aa4.png

in this thread: https://support.mozilla.org/questions/1168469