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On some web pages ( not all) I can not open PDF in Firefox but I can in I.E.

  • 6 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
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  • ბოლოს გამოეხმაურა jscher2000 - Support Volunteer

I have set my preferences to use Adobe to open PDF and also installed PDF viewer add on. But on some websites like USPS.com I am unable to open a shipping label in Firefox. I can if I browse with I.E. I always get this weird looking hard drive looking picture in the download box. Please see the attached.

I have set my preferences to use Adobe to open PDF and also installed PDF viewer add on. But on some websites like USPS.com I am unable to open a shipping label in Firefox. I can if I browse with I.E. I always get this weird looking hard drive looking picture in the download box. Please see the attached.

ყველა პასუხი (6)

Unfortunately, your image didn't complete the uploading process successfully. You can attach it to a reply to yourself here:

https://support.mozilla.org/questions/1127442#question-reply

Here is a copy of the image.

It looks as through there is a problem with the file name, either a missing extension or an inappropriate extension.

Could you try this:

(1) Turn on display of ALL file extensions in Windows: http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions

(2) Turn on Firefox's feature to let you choose the save destination, since this also allows you to see and correct problems with file names/extension: Startup, home page, tabs, and download settings

I realize this is just working around some incompatibility between Firefox and the site, but since I don't use that service myself, I don't have a better suggestion at this point.

I tried your suggestions but it did not work.

Perhaps I should have mentioned that this would only help with future downloads. For previous downloads, you need to click the disk icon* at the right end and manually rename the file with a .pdf extension.

As for why Firefox doesn't recognize these as PDFs in the first place, that usually is caused by the server sending a non-specific content type indication. Firefox only knows it's a PDF when the server sends application/pdf as the content type.

* Sorry, it's not an icon of a disk, it's an icon of a folder. The hover text is "Open Containing Folder" and that will take you to the file where you can right-click it and choose Rename.

ჩასწორების თარიღი: , ავტორი: jscher2000 - Support Volunteer

Sorry, it's not an icon of a disk, it's an icon of a folder. The hover text is "Open Containing Folder" and that will take you to the file where you can right-click it and choose Rename.