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ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Existing account with working sync; password lost

  • 1 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 1 ნახვა
  • ბოლოს გამოეხმაურა bumpycat

I have a working Firefox sync account, running on two computers already. I tried to log in on a new computer, and received a "Password Incorrect" error. I think this is related to the change to Sync in Sep 2015.

My account was created in 2012, and the password is stored in a password manager, so I know it is not lost and not incorrect. The password was last changed in Aug 2012.

I tried following the instructions here: https://support.mozilla.org/en-US/kb/sync-your-firefox-bookmarks-history-passwords-and- but there is already a Sync account with my email address, so it doesn't work.

How do I create a new Firefox account with the existing email address, without losing the existing information? Is it best to delete the account with a connected computer, then create a new account and synchronise again?

I have a working Firefox sync account, running on two computers already. I tried to log in on a new computer, and received a "Password Incorrect" error. I think this is related to the change to Sync in Sep 2015. My account was created in 2012, and the password is stored in a password manager, so I know it is not lost and not incorrect. The password was last changed in Aug 2012. I tried following the instructions here: https://support.mozilla.org/en-US/kb/sync-your-firefox-bookmarks-history-passwords-and- but there is already a Sync account with my email address, so it doesn't work. How do I create a new Firefox account with the existing email address, without losing the existing information? Is it best to delete the account with a connected computer, then create a new account and synchronise again?

გადაწყვეტა შერჩეულია

Of course I can reset the password, and log in from an existing system with the new password to restore the stored configuration/history from that browser. I think I've answered my own question.

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შერჩეული გადაწყვეტა

Of course I can reset the password, and log in from an existing system with the new password to restore the stored configuration/history from that browser. I think I've answered my own question.