Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't access Firefox says profile missing or inaccessible is there an easy fix?

  • 2 件の返信
  • 19 人がこの問題に困っています
  • 11 回表示
  • 最後の返信者: cor-el

more options

can't access Firefox says profile missing or inaccessible is there a fix I am not a computer expert

can't access Firefox says profile missing or inaccessible is there a fix I am not a computer expert

選ばれた解決策

hello d2burnett, tryp to press windows-key+R and open %appdata%\Mozilla\Firefox\ - in there rename the file named profiles.ini to something like oldprofiles.ini...

この回答をすべて読む 👍 4

すべての返信 (2)

more options

選ばれた解決策

hello d2burnett, tryp to press windows-key+R and open %appdata%\Mozilla\Firefox\ - in there rename the file named profiles.ini to something like oldprofiles.ini...

more options

Are there still profile folders present in that location?

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\

Note that the "AppData" folder in Windows Vista and later Window 7+ versions and the "Application Data" folder in XP/Win2K are hidden folders.

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when crating a new profile to recover an existing profile if there is still one present