Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I can successfully log into this website but when i try to open messages or test results from the menu I am immediately kicked out saying session timed out.

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: iamjayakumars

rugtnit
rugtnit
more options

I called the customer support line for website. They had me try to open using Internet Explorer, and it works perfectly fine.

I recently changed from Windows 7 to Windows 8, and am back to Windows 7 again via system recovery discs. I did not have this problem with the website using Firefox prior to switching and switching back. Is there some sort of security setting that I am missing? I am not having any problems using other login and password protected sites that I use.

I called the customer support line for website. They had me try to open using Internet Explorer, and it works perfectly fine. I recently changed from Windows 7 to Windows 8, and am back to Windows 7 again via system recovery discs. I did not have this problem with the website using Firefox prior to switching and switching back. Is there some sort of security setting that I am missing? I am not having any problems using other login and password protected sites that I use.

すべての返信 (3)

iamjayakumars
iamjayakumars
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
rugtnit
rugtnit 質問者
more options

Thank you, however that did not solve the problem. I have attached a screen shot of the page. The error message is posted above the login boxes.

iamjayakumars
iamjayakumars
more options

Are you using a proxy server?