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Unable to create a sync account

  • 3 件の返信
  • 4 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: cor-el

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I can't create a Sync account. I have never had one and am trying to set one up so that I may sync my firefox with my android. I have followed the instructions to set one up but when I push the finish button, I don't get a window that says setup complete. I have tried several times.

I can't create a Sync account. I have never had one and am trying to set one up so that I may sync my firefox with my android. I have followed the instructions to set one up but when I push the finish button, I don't get a window that says setup complete. I have tried several times.

選ばれた解決策

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Also make sure that you aren't blocking cookies.

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すべての返信 (3)

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選ばれた解決策

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Also make sure that you aren't blocking cookies.

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Thank you. Starting in Safe Mode did it.

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You're welcome

Did you find the cause?

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")