Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Norton Toolbar 5.6 - Works on Laptop FF 4.0.1, but not Desktop FF 4.0.1

  • 1 件の返信
  • 103 人がこの問題に困っています
  • 29 回表示
  • 最後の返信者: IM_Doc

MrNapa
MrNapa
more options

Norton Toolbar works on my laptop (HP Envy 17 - 3D), but not my desktop (Dell XPS 7100). Following are the basics of the operating environments and program versions.

Dell XPS 7100: AMD-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.5.0.125.

HP Envy 17 - 3D: i7-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.6.0.29.

I have run liveupdate every few minutes, but still the Norton Toolbar is not updated. When I check add-ons Norton Toolbar 5.5 is disabled; but my laptop add-ons shows Norton Toolbar 5.6, and IdSafe and SafeWeb are definitely present and working on the laptop.

Norton Toolbar works on my laptop (HP Envy 17 - 3D), but not my desktop (Dell XPS 7100). Following are the basics of the operating environments and program versions. Dell XPS 7100: AMD-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.5.0.125. HP Envy 17 - 3D: i7-chip; Windows 7, Home Premium w/ Service Pack 1; FF 4.0.1; Norton Internet Security 2011, v. 18.6.0.29. I have run liveupdate every few minutes, but still the Norton Toolbar is not updated. When I check add-ons Norton Toolbar 5.5 is disabled; but my laptop add-ons shows Norton Toolbar 5.6, and IdSafe and SafeWeb are definitely present and working on the laptop.

すべての返信 (1)

IM_Doc
IM_Doc
more options

I had the same problem. Solved by downloading latest update from Symantec and letting updater run. This does not require an uninstall of the current version but may require a reboot.

Links below for latest version updaters:

Norton 360

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&entsrc=CED_pubweb&layout=&docurl=20090225155411EN

Norton Internet Security

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&entsrc=CED_pubweb&layout=&docurl=20080904160721EN

Hope this is of use