Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Will not start no firefox.exe

  • 2 件の返信
  • 0 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: Morbus

more options

I had a virurs which I got rid of but ever since my firefox has been acting weird. I deleted and reinstalled and now it won't even open. I did the task manager thing and it is not running. I searched for firefox.exe and it was not there.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC1; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

I had a virurs which I got rid of but ever since my firefox has been acting weird. I deleted and reinstalled and now it won't even open. I did the task manager thing and it is not running. I searched for firefox.exe and it was not there. == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC1; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

すべての返信 (2)

more options

Hello.

Try reading this support article:

https://support.mozilla.com/en-US/kb/Firefox+will+not+start

I hope it helps.

more options

If you are still having problems then it is possible that the virus hasn't been removed complete or that the removal has damaged your Firefox installation. It is always better to do a clean reinstall after a virus infection if that involved deleting files by other programs or the use of System Restore.

See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall --- Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware. Make sure that you update each program to get the latest version of the database.

http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware http://www.superantispyware.com/ - SuperAntispyware http://www.safer-networking.org/en/index.html - Spybot Search & Destroy http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page .......... See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked