Locked out. Cannot access addons.mozilla.org for update.
Hello!
I am a developer for the Global Consent Manager project:
http://www.globalconsentmanager.com/learn-more/ https://addons.mozilla.org/en-US/firefox/addon/global-consent-manager/ https://github.com/SociallyCompute/Global-Consent-Manager
I have had to RMA my laptop and my phone within a week and I am locked out of 2FA. I need access to my firefox account, or access for someone involved with the project, so that we can update the project on AMO.
Let me know if we can work something out!
Thanks,
Matt
[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]
この投稿は Chris Ilias により に変更されました
選ばれた解決策
Hi Matt, you might also want to contact [email protected] for advice on whether you can associate your AMO account with a different Firefox account temporarily while you sort out the problem with your current account.
この回答をすべて読む 👍 1すべての返信 (3)
Resetting the sync password, or changing its e-mail, will remove all data from the servers.
This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information
- I've lost my Firefox Sync account information - What to do
- I’ve forgotten, or don't have access to, my Firefox Account email address
Shut down the old sync. Then create a new account.
選ばれた解決策
Hi Matt, you might also want to contact [email protected] for advice on whether you can associate your AMO account with a different Firefox account temporarily while you sort out the problem with your current account.
Can't you use the Authenticator on your mobile device to generate the code to enter when prompted?
Do you have recovery codes for this 2FA Firefox account in case you can't use the Authenticator?
この投稿は cor-el により に変更されました