Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox won't connect to the internet.

  • 3 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: FredMcD

more options

Chrome works fine but firefox won't load anything.

I've done everything on this page: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

info: 54.0.1 32 bit

windows 7 32 bit
no error just a blank web page saying cant connect to the internet.
Not working in safe mode, deleted old profile and made a new one, also didn't work.
Chrome works fine but firefox won't load anything. I've done everything on this page: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can info: 54.0.1 32 bit windows 7 32 bit no error just a blank web page saying cant connect to the internet. Not working in safe mode, deleted old profile and made a new one, also didn't work.

すべての返信 (3)

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

FredMcD said

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}

Will downgrading firefox work? I'm having an issue with mcafee as it requires admin privilages which i don't have.

more options

Only if the firewall is the problem. Who is your admin?