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The browser is crashing when I try to print from one specific website

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: eber92

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When I attempt to print from one specific website on Mozilla Firefox, the browser crashes. Previous to this the printer settings had been reset to establish a new default printer for the browser. I have since reset the browser again, updated the browser, confirmed that other browsers will print on this site to this printer and that other sites will print from Mozilla, and yet this one website continues to crash. I have cleared cookies, hard reset, soft reset both the printer and the computer. Any tips?

When I attempt to print from one specific website on Mozilla Firefox, the browser crashes. Previous to this the printer settings had been reset to establish a new default printer for the browser. I have since reset the browser again, updated the browser, confirmed that other browsers will print on this site to this printer and that other sites will print from Mozilla, and yet this one website continues to crash. I have cleared cookies, hard reset, soft reset both the printer and the computer. Any tips?

選ばれた解決策

I repaired the problem after adjusting the margins!

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すべての返信 (3)

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Hey Eber92

Have you tried updateing your drivers for the printer? I remember reading a issue like this with chrome a while back and it was related to DisplayLink driver. Try updateing your drivers and get back to us :)

Hope this helps Bradforth

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Hello! I have updated all the drivers and possible software on the Zebra 2824 Plus ZPL printer and there are still issues. I can print from any other site but this specific website on Mozilla still! I am quite baffled by this. Thanks for your assistance Emily

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選ばれた解決策

I repaired the problem after adjusting the margins!