Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

When I open firefox (note: I got firefox version 29.0.1 and all the extensions are deactivated) I still get a black screen.

  • 5 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: JeanMan

more options

This problem doesn´t always occur. It has been gone for a few days, now it´s back. It flashes by very fast and then it goes to the startpage of firefox (which I have as the startpage), so it was hard to make a screenshot of it. But I finally "caught" it.

Also note: I have already tried starting firefox in safe-mode, but the same problem occurs there as well.

Regards, Jean

This problem doesn´t always occur. It has been gone for a few days, now it´s back. It flashes by very fast and then it goes to the startpage of firefox (which I have as the startpage), so it was hard to make a screenshot of it. But I finally "caught" it. Also note: I have already tried starting firefox in safe-mode, but the same problem occurs there as well. Regards, Jean

この投稿は JeanMan により に変更されました

選ばれた解決策

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this hasn't helped then also delete possible addons.json and addons.sqlite files.

You can also check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

この回答をすべて読む 👍 1

すべての返信 (5)

more options

選ばれた解決策

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this hasn't helped then also delete possible addons.json and addons.sqlite files.

You can also check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

more options

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar.. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.

more options

I forgot to upload this screenshot.

more options

Check these settings;

Press the <Alt> or <F10> key to bring up the tool bar. Then Tools > Options > General.

There are two settings;

  • When Firefox Starts

When the browser is started, what page do you want to display. Many of us choose Show My Home Page.

  • Home Page

When a new page is opened, what do you want displayed.

  1. Use Current Page. Use what ever page(s) are open at that time.
  2. Use Bookmark
  3. Restore To Default. about:home shows a Mozilla page with tools.

You can use any of these that you wish;

about:home (Firefox default home page), about:newtab (shows the sites most visited), about:blank (a blank page),

or you can enter any web page or about: page you want.

more options

Hi, cor-el

Thank you very much it works! Some kind extension was corrupt. Now it´s works fine!