Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Weird non-working issue

  • 1 risposta
  • 0 hanno questo problema
  • 4 visualizzazioni
  • Ultima risposta di TyDraniu

more options

Hello, I recently installed and uninstalled HitFilm. After doing that, Firefox is non-functional. I tried uninstalling and reinstalling (which required using Revo Uninstaller, because the program read as running even though it wasn't). Now when I install Firefox, it says that VRUNTIME140_1DLL was not found, even though the file is clearly in the Programs folder. Firefox installs, but won't navigate to any web pages. Chrome and Microsoft Edge work fine. I asked someone at the computer store and they were completely flummoxed. Please help!

Hello, I recently installed and uninstalled HitFilm. After doing that, Firefox is non-functional. I tried uninstalling and reinstalling (which required using Revo Uninstaller, because the program read as running even though it wasn't). Now when I install Firefox, it says that VRUNTIME140_1DLL was not found, even though the file is clearly in the Programs folder. Firefox installs, but won't navigate to any web pages. Chrome and Microsoft Edge work fine. I asked someone at the computer store and they were completely flummoxed. Please help!

Tutte le risposte (1)

more options
  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017, 2019 and 2022 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox