The Adobe Flash Plug-ins and Shockwave Players typically crash after 12 hours of start up. Is there a resolution?
I have downloaded the latest versions of Java(7), Adobe Flash (11.7.7xx) and Adobe Shockwave (12.0.2xx)
Here is my crash report from last 2 months:
Report ID Date Submitted 145f1f17-d137-4ee4-8811-9518064680aa 6/27/2013 1:54 PM ae169271-422d-4748-9e3e-8093e417ff37 6/23/2013 1:00 AM 4b8b2838-fc87-4f61-bbb6-a469fac64d30 6/22/2013 3:01 PM 9485a6e6-598d-45c9-8694-b02a0fef81c3 6/18/2013 3:00 PM fa40921e-b680-45e1-b581-f7ddd3b824ef 6/11/2013 12:16 AM 1a062594-f5ae-420d-9fec-d707ebcf7bc8 6/10/2013 4:36 PM 9ce6f37d-7fd0-451e-8c90-ea7d1838faab 6/10/2013 4:36 PM 9862964f-9ca3-4b7c-b96e-4589661236b8 6/5/2013 2:44 PM 8317a90c-6d5f-4976-8666-29ca57c69fc3 5/27/2013 11:04 PM bp-e16c3fab-2971-4478-ba1c-1b6642130510 5/9/2013 11:04 PM 6cf76236-c2d1-42d5-9292-9ff4c794a597 5/9/2013 2:43 PM
Edeziri
All Replies (1)
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.