Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox wont save settings

  • 4
  • 1 nwere nsogbu anwere nsogbu a
  • 8 views
  • Nzaghachi ikpeazụ nke alegator

more options

Orange screen keeps popping up saying you have updated to new fire fox .Fire fox wont save settings I put a check in turn off pop up blockers and when I close it goes away

Orange screen keeps popping up saying you have updated to new fire fox .Fire fox wont save settings I put a check in turn off pop up blockers and when I close it goes away

Asịsa ahọpụtara

Don't open prefs.js.
Just rename or delete the file or move it to another location.
If there are other prefs-##.js files with a number and a user.js file then move those as well.

Gụọ azịza a na nghọta 👍 0

All Replies (4)

more options
more options

None of those articles helped.When I open the pref.js file I cant delete it like it says.It puts it in a tray in the bottom and wont let me delete it while it is in that tray.When i open that file there is a red x associated with it.I think this file is the problem but nothing I try seems to work.Any help would be appriciated

more options

Asịsa Ahọpụtara

Don't open prefs.js.
Just rename or delete the file or move it to another location.
If there are other prefs-##.js files with a number and a user.js file then move those as well.

more options

When I open the prefs file to rename it ,it wont let me because it is open in the tray on the bottom .It tells me to close it and try again.Everytime I open it ,it also puts it in the tray on the bottom and I cant do anything with it.