Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does my new FF4 installation require a "Software Security Device" password even before setting up Sync?

more options

Oh nevermind... I figured it out. It was asking for my master password prior to setting up an account.

Really, it should ask for a master password, not a "Software Security Device." What the heck is THAT anyway. At least provide a hint....

Oh nevermind... I figured it out. It was asking for my master password prior to setting up an account. Really, it should ask for a master password, not a "Software Security Device." What the heck is THAT anyway. At least provide a hint....

Asịsa ahọpụtara

  • Tools > Options > Advanced > Encryption: Certificates > Security Devices: Software Security Device
Gụọ azịza a na nghọta 👍 0

All Replies (2)

more options

Asịsa Ahọpụtara

  • Tools > Options > Advanced > Encryption: Certificates > Security Devices: Software Security Device
more options

Yes, thanks for the confirmation. That's it.