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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Thunderbird & New Mail

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  • 1 nwere nsogbu anwere nsogbu a
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  • Nzaghachi ikpeazụ nke micropuffs

micropuffs
micropuffs
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Thunderbird opens but does not display new emails. The icon in the inbox just keeps turning. I rebooted and tried safe mode but nothing changes.

Thunderbird opens but does not display new emails. The icon in the inbox just keeps turning. I rebooted and tried safe mode but nothing changes.

Asịsa ahọpụtara

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

Gụọ azịza a na nghọta 👍 0

All Replies (2)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Asịsa Ahọpụtara

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

micropuffs
micropuffs Jụọ onye nwe ya ajụjụ
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I followed the suggested procedure which involved disabling and then enabling SSL filtering and then restarting the computer. It worked as Thunderbird now downloaded my new emails. Thank you Wayne for your help.