How to stop firefox from occationally, but persistently defaulting to about:preferences#search
I type into the google search bar, Firefox erases my entire query and defaults me to a new page titled: about:preferences#search
I have tried a variety of settings changes, no to avail. I want to stop losing the entire contents of my searches but most specifically, I want to stop looking up at my screen, after having typed in my google search query, often times, very specific and long entries, to find that I am nowhere near my search results, instead, I am BACK at this GD Firefox 'settings page', without warning and without my query content maintained.
Please advise.
All Replies (3)
The about: pages are internal browser pages. Entering something in a web search should not call an about: page.
Does this happen with other search sites? Bing.com Yahoo.com
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network.
[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
Thank you for both: your prompt reply and for attempting to understand and solve the problem.
Is the problem still there?