Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Did Not Connect: Potential Security Issue

more options

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue".

This includes U.S. government sites! For instance, try connecting to https://covidtests.gov/ .

Why completely block access to the site? Why can't I make exceptions or tell Firefox to accept the risk and continue?

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue". This includes U.S. government sites! For instance, try connecting to https://covidtests.gov/ . Why completely block access to the site? Why can't I make exceptions or tell Firefox to accept the risk and continue?

Diperbarui oleh John Purretta pada

Solusi terpilih

Restart the computer?

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (15)

more options

Let me clarify. I understand why you may block connecting to sites that don't comply, but not allowing me to make exceptions for known good sites, like this government site, and others, forces me to use a different browser to do what I need to do. I have zero control over how the site is configured.

I've been a loyal Firefox user since the beginning, having used Netscape prior to that. It's sad that I now have to consider moving off Firefox to some other platform because of these recent changes.

Diperbarui oleh John Purretta pada

Membantu?

more options

.....

Diperbarui oleh John Purretta pada

Membantu?

more options

Still doesn't work? They've updated their certificate today.

Membantu?

more options

Nope, I still get rejected by Firefox. Am I supposed to clear cache or cookies or something to get it to work?

update: I cleared my cache and it still doesn't allow me to connect. I'd prefer not to delete cookies unless it's necessary to fix this problem.

Diperbarui oleh John Purretta pada

Membantu?

more options

I'm not sure. Do you have the Advanced button there? What does it say?

Membantu?

more options

Unfortunately Firefox won't allow cut-n-paste on that page so I'll have to screen shot it piece by piece... sigh.

Someone could be trying to impersonate the site and you should not continue.

Websites prove their identity via certificates. Firefox does not trust covidtests.gov because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates.

Error code: SEC_ERROR_UNKNOWN_ISSUER

View Certificate


Thank you for your help!

Diperbarui oleh John Purretta pada

Membantu?

more options

OK, it looks like the website is operational, but Norton AV is messing around.

Membantu?

more options

Great. Norton has messed around in other ways too. Now what? Any ideas? Woops, looks like my screen shot answer is now missing. Let me know if you need it back.

Diperbarui oleh John Purretta pada

Membantu?

more options

Here's my previos post. Don't know what happened to it.


Unfortunately Firefox won't allow cut-n-paste on that page so I'll have to screen shot it piece by piece... sigh.

Someone could be trying to impersonate the site and you should not continue.

Websites prove their identity via certificates. Firefox does not trust covidtests.gov because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates.

Error code: SEC_ERROR_UNKNOWN_ISSUER

View Certificate


Thank you for your help!

Membantu?

more options

I wonder, if Norton is screwing with me on Firefox, why can I access it with Chrome no problem?

Membantu?

more options

Does Norton have an option to turn off spying of secure network traffic (SSL/TLS)?

Membantu?

more options

Oh boy, you got me there. I don't do much with Norton and wouldn't know where to begin looking. I did a quick look at the options when I logged into Norton and didn't see anything.

update: I also have Tor installed though I rarely use it. Could that have something to do with this? MS Edge also has no problem getting to that site.

Diperbarui oleh John Purretta pada

Membantu?

more options

I had Norton Safe Web enabled in Firefox so I turned it off and no change.

Membantu?

more options

Solusi Terpilih

Restart the computer?

Membantu?

more options

I chuckled when I saw your post but guess what, it worked!

I've always been annoyed by Windows requiring a reboot for the silliest reasons. I come from a DEC background and was used to machines being up for years without needing a reboot (except OS upgrades).

Thank you very much for your time and effort!

Diperbarui oleh John Purretta pada

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.