Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Cannot open Firefox

  • 1 balas
  • 0 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Terry

bsimonov
bsimonov
more options

I cannot open Firefox. Error message appears: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

Task Manager always shows three active Firefox Apps, but ending those tasks does not help. I don't see any other active Mozilla procces on the list

I have uninstalled and reinstalled Firefox from MS Store but that does not help either.

I cannot open Firefox. Error message appears: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." Task Manager always shows three active Firefox Apps, but ending those tasks does not help. I don't see any other active Mozilla procces on the list I have uninstalled and reinstalled Firefox from MS Store but that does not help either.

Semua Balasan (1)

Terry
Terry
more options

You may have to remove a lock file.

https://support.mozilla.org/en-US/kb/Firefox-already-running-not-responding https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox