Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

After copying my emails to a Gmail account I have lost the attachment from the emails

jsdamas
jsdamas
more options

I have two accounts configured in Thunderbird. One of them isn't for a Gmail account and the other one is for a Gmail account. I've just made a backup of my emails from the first to the Gmail account. I have followed the guide help step by step. When the process has finished I had all my messeges in the Gmail account and I could read any of them, but the attachments were lost. So, I have made the copy again putting the emails in their original folder. After that, I can read the emails and I have access to the attachments.

I've repeat this process two or three times and it happens in the same way. So, how can I make this copy (backup) without losing the attachments?

Thanks.

I have two accounts configured in Thunderbird. One of them isn't for a Gmail account and the other one is for a Gmail account. I've just made a backup of my emails from the first to the Gmail account. I have followed the guide help step by step. When the process has finished I had all my messeges in the Gmail account and I could read any of them, but the attachments were lost. So, I have made the copy again putting the emails in their original folder. After that, I can read the emails and I have access to the attachments. I've repeat this process two or three times and it happens in the same way. So, how can I make this copy (backup) without losing the attachments? Thanks.

Semua Balasan (1)

Tailer Giacometti
Tailer Giacometti
more options

This forum is in Spanish, try using the Mozilla Help forum in your language: https://support.mozilla.org/en-US/questions/