MSN games won't load the complete picture - don't have a "start" or "play"
I have used Firefox for years. I played the MSN games for years - then sometime ago, I guess I got an "update" and things have never been good with the games since. My local support person tried to fix, but couldn't. One time I saw there was a message on a screen to tell me how to fix the problem - that didn't work.
I enter the web site location for a MSN game, Mahjongg Toy Chest (as well as some others). That page comes up just fine. Then I click on "Play Free Online ". It starts to load, I see a large blank area, then is "chops" off about 1/3 of that blank area and when the picture of the game shows the "logo" of the game - I don't have the bottom portion of that screen where I can click on START or PLAY.
All works fine with the Microsoft Explorer. Since it is a MSN game, I called Microsoft for help. Of course since I prefer Firefox, they wouldn't help me. They claim it is a problem/error in Firefox.
Trying to find a phone number for you, I saw there has been other people with this same problem.
Your system won't let me load my image. They are a .png file.
Összes válasz (1)
Make sure you are not blocking content.
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network.
[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}