Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Why do my crash report version number and my product version number differ?

more options

I was recently analyzing a crash file and I noticed that the 'version' listed does not match my product version.

Crash file here: https://crash-stats.mozilla.com/report/index/6d1d312f-644d-4c61-8b26-14a4e0170424

The listed version in the crash stats: 49.0.1 The listed version in About Firefox is: 53.0 The listed version in Windows is: 53.0

What is going on here? Is this even a problem?

I was recently analyzing a crash file and I noticed that the 'version' listed does not match my product version. Crash file here: https://crash-stats.mozilla.com/report/index/6d1d312f-644d-4c61-8b26-14a4e0170424 The listed version in the crash stats: 49.0.1 The listed version in About Firefox is: 53.0 The listed version in Windows is: 53.0 What is going on here? Is this even a problem?
Csatolt képernyőmentések

Összes válasz (2)

more options

Websites say that Firefox is outdated or incompatible even though it's the latest version https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

more options

That may well be an old incident, even though the report was just processed today. In the first table it says of the Firefox that captured the information:

Install Time: 2016-10-03 15:58:12


To expand on that:

Install Age: 265,486 seconds since version was first installed (3 days, 1 hour and 44 minutes)

So that would make the incident date approximately October 6, 2016

Thanks for asking, or I would probably never have gotten around to figuring out how to do that math.

Módosította: jscher2000 - Support Volunteer,